Two individuals have been sent to hospital after falling from a ride at Cardiff's Winter Wonderland.

The event is alleged to have occurred at the capital's civic centre at about 5.15 p.m. on Saturday, November 26.

According to eyewitnesses, a number of passengers fell from the Ice Skater ride after a "massive bang."

As stated by a Welsh Ambulance Service representative, two people were transferred to the University Hospital of Wales in Cardiff.

An eyewitness stated - "We were playing on the games opposite and we heard a bit of commotion. As we looked over we saw all the security running around all frantic.

"We noticed they rushed to a cabin. They then left with some sort of medical bag. As they rushed past us we followed. Then I realised there was an accident on the ride.

"Then they pulled one railing off on the side. I then noticed a person on the side pinned against it. As I walked on I noticed another person that looked unconscious.

They continued - "There were shoes on the floor that seemed to be flown off during this time. I stood for a little while and then I noticed one of the security staff talking to my mother-in-law.

"He told her that the bars had flung open...It was shocking to see for my five-year-old daughter who goes on this ride – also for everyone that had to witness it happening when they only went out for a good time."

Orchard, the business in charge of communications for Winter Wonderland, has stated:

"We are aware of an incident that occurred on the Ice Skater ride at Cardiff's Winter Wonderland on the evening of Saturday 26th November.

"Safety is always a priority for us, and a full investigation into the incident is now taking place. We, as the event organisers, are working closely with the ride owner/operator and all relevant organisations to investigate.

"The ride will remain closed during this time.

There have been no advancements in the conditions of the victims.